PRIVACY

PRIVACY POLICY.

Last updated: 17 September 2026

This Privacy Policy explains how Album House handles personal information when you visit our website, place an order or contact us.

Information we collect

When you place an order, we may collect information such as your name, email address, phone number, shipping address, country and the customisation details needed to create and deliver your poster. When you contact us, we collect the information you choose to provide.

Payments

Payments are processed by Stripe. Album House does not ask customers to send card numbers or other payment-card details by email. Payment information is handled by Stripe in connection with the payment transaction.

How we use information

We use order and contact information to process and fulfil orders, communicate with customers, arrange shipping, respond to enquiries, prevent misuse or fraud, and keep appropriate business records.

Service providers

We may use service providers such as payment processing, website hosting and email providers to operate Album House. These providers may process information as needed to provide their services.

Storage and retention

We take reasonable steps to protect personal information from misuse, loss and unauthorised access. We retain information for as long as reasonably necessary for the purposes for which it was collected, including order fulfilment, customer support, accounting and legal obligations.

Your choices and questions

If you have a question about personal information we hold about you, contact hello@album-house.com. Where applicable, we handle personal information in accordance with the Privacy Act 1988 (Cth) and Australian Privacy Principles.

Updates

We may update this policy when our business, website or legal obligations change. The latest version will be published on this page.

This page is general business information and is not a substitute for legal advice. You should have it reviewed against your actual business structure and privacy obligations before launch if you require a legal opinion.